Getting the value-added benefit.

Are you adrift in a sea of paper? Are you losing knowledge "drop-by-drop" as workers retire or move on? Bewildered by e-commerce?

Many managers feel caught in a rising tide of change. Maybe you've installed an electronic document management system. But you still have storerooms full of paper records.

Many workers are retiring, taking years of hard-earned knowledge with them. New hires seem less loyal, more prone to take new training to their next job.

The promise of the Internet eludes most firms and bureaus. Going online to add value often seems only to add headaches. No matter what challenge you face, though, PKV can help you:

. Boost performance: Replace paper with digital documents. They flow smoothly among workers and customers. Float time is banished. Status reports are automatic. Build performance reporting systems without bean counting.

. Leverage knowledge: Build a knowledge base from the new e-documents. Design the knowledge base for sharing online. Keep expertise from leaving entirely when people retire or move on. Properly designed knowledge sys tems capture and present the most useful experience from the most respected workers.

. Create value: Don't pave the "cow paths." Avoid putting current methods into the computer. Use knowledge systems to streamline your work systems and reach out to customers. Improve customer service, increase productivity, and enhance information quality.

Designed to create value, the PKV approach is quite practical. A value audit will assess your current work systems. Then, we suggest a set of options tailored to your specific needs. Scenarios simulate how our recommendations create value throughout your firm or bureau, from top to bottom.

Once you decide which choice is right for you, we can write the specifications and handle the bidding process. We can even oversee the entire process of design and installation-leaving you headache-free.

From needs assessment to implementation, we are by your side. Charting a new course? We can help. PKV Management Consulting, Inc. is specialists that understand your needs. Helping you navigate the e-future.