Main : Clients : FDR, FAWI and FDH

 

FLORIDA DEPARTMENT OF REVENUE,
FLORIDA AGENCY FOR WORKFORCE INNOVATION, AND
FLORIDA DEPARTMENT OF HEALTH

FACILITATION OF 360 EVALUATIONS

THESE DEPARTMENTS SOUGHT A MORE COMPREHENSIVE EVALUATION OF ITS SUPERVISORY-EMPLOYEE EFFECTIVENESS. PKV facilitates 360 evaluations, and serves as a third party independent facilitator to provide employee confidence in the integrity and confidentiality of the process.

The 360-Degree management feedback is a process for collecting multi-source information on an individual manager's performance and providing that person with meaningful and constructive feedback. Managers receive anonymous feedback from a circle of their direct reports, peers and supervisors. The feedback is based on an instrument with a rating scale. The results allow the manager to view his/her performance based on evaluation from everyone they work with rather than from a single point of view. The feedback is intended to help the manager continue to develop and improve professionally. The process empowers all employees to participate in the accountability of leadership in that management/leadership best practices are clearly defined on the instrument. In summary, the purpose of the 360 process is to: 1) provide constructive and informative feedback; 2) change behavior and practices; 3) improve performance.