THESE DEPARTMENTS SOUGHT A MORE COMPREHENSIVE EVALUATION
OF ITS SUPERVISORY-EMPLOYEE EFFECTIVENESS. PKV facilitates 360 evaluations,
and serves as a third party independent facilitator to provide employee
confidence in the integrity and confidentiality of the process.
The 360-Degree management feedback is a process for collecting multi-source
information on an individual manager's performance and providing that
person with meaningful and constructive feedback. Managers receive anonymous
feedback from a circle of their direct reports, peers and supervisors.
The feedback is based on an instrument with a rating scale. The results
allow the manager to view his/her performance based on evaluation from
everyone they work with rather than from a single point of view. The feedback
is intended to help the manager continue to develop and improve professionally.
The process empowers all employees to participate in the accountability
of leadership in that management/leadership best practices are clearly
defined on the instrument. In summary, the purpose of the 360 process
is to: 1) provide constructive and informative feedback; 2) change behavior
and practices; 3) improve performance.