Special Skills | Clients | Current Projects | Business Environment | Strengths | Recent Projects | Methodology | Origins
PKV SPECIAL SKILLS
PKV OFFERS SPECIAL SKILLS IN knowledge management techniques and tools
that enable enhanced organizational
performance and increased customer satisfaction.
PKV CLIENTS
PKV CLIENTS include state federal and international government departments
and agencies, advanced research institutions and large corporations.
PKV CURRENT PROJECTS
PKV CURRENT PROJECTS address needs such as:
Of these, most have an on-line or "e" component.
PKV STRENGTHS
PKV's strengths lie in its integrity, independence, experience and in
the operational quality of its results. For the PKV client, these results
mean reliability, responsiveness and good
value.
The Changing Business Environment
For many years, the impact of information and communications technologies
has been predicted to revolutionize business. PKV believes that only now
are the true effects of the new technologies really being identified.
In some ways, the only certainty we face is that nothing is now certain.
Public and private organizations are currently confronted with:
1) rapidly changing and often unpredictable customer needs
2) complex and sensitive regulatory and policy demands
3) strong fiscal constraints and pressures to do more with less
4) new organizational opportunities, driven by technical and scientific advance
5) increased dependency on "at risk" organizational core knowledge held by senior core staff
6) increasingly high turn-over in middle and lower tier positions.
Recent PKV Projects
Recent successful PKV project implementations include: environmental permitting;
documenting "at risk" phosphate industry mining, manufacturing,
and remediation processes; deploying global standards in animal health;
and distributed use of key documents in finance and accounting.
Methodology
The PKV methodology includes three main steps:
Analysis: PKV identifies the opportunities and needs, applying "value audit" skills to the organization's mission, culture and work processes. PKV stimulates and evaluates the client's own expertise and then applies its own. PKV listens - hence "audit" - then suggests.
Specification: a plan for change is created with the client, outlining the proposed solutions, under the rubric "organizational technology".
Realization: the plan is executed. Performance criteria for measuring its progress and impact are defined and implemented, as part of the overall engagement.
PKV Origins
PKV was created out of the Leadership Technologies Group of the Florida
Center for Public Management at Florida State University (FSU) when PKV's
principals, with FSU support, took the Group private.